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Terms of Use | RoomHive

Terms of Use | RoomHive

Terms of Use

Effective Date: March 14, 2026

1. Introduction

Welcome to RoomHive. These Terms of Use govern your access to and use of our website and alert services. By subscribing to our mailing list or using our platform, you agree to be bound by these terms in full.

2. Description of Service

RoomHive provides a housing information service that aggregates and sends alerts regarding available student, professional, and short-term accommodations. RoomHive does not own, manage, or act as an agent for any properties listed in our alerts.

3. User Obligations

As a user of our service, you agree to the following:

  • You must provide an accurate email address and represent your user category honestly.
  • The service is for personal, non-commercial use only.
  • You agree not to use any automated data collection methods (scraping) on our site.
  • You are responsible for your own safety when interacting with third-party landlords.

4. Listing Accuracy & Verification

While RoomHive takes steps to prioritize verified and accredited listings (e.g., NSFAS or University accredited), we cannot guarantee that listings are 100% accurate, complete, or currently available. Property owners may change availability or pricing without notice to us.

5. Anti-Fraud Commitment

We are dedicated to fighting housing fraud. Because our alerts lead to third-party interactions, it is crucial that you understand how to spot a scammer.

Mandatory Safety Reading

Before you contact any landlord, ensure you have read our safety protocol.

6. Limitation of Liability

RoomHive shall not be held liable for any damages, financial loss, or personal harm resulting from your use of the service or your interaction with third-party housing providers. You assume all risks associated with renting properties found through our alerts.

7. Intellectual Property

All content on the RoomHive website, including logos, designs, text, and graphics, is the property of RoomHive and is protected by international copyright laws. Unauthorized use of our brand is strictly prohibited.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from these terms will be settled in the courts of South Africa.

© 2026 RoomHive. All rights reserved.

Finding a home, safely.

Scam Protection Guide

No Payments Before Viewing

If a landlord asks for a "holding deposit" or "admin fee" before you've seen the room, walk away. Never pay for a viewing.

Verify Identity

Ask for the landlord's ID and a recent utility bill. Scammers often use fake names or photos from other websites.

Avoid Cash/Instant Money

Use bank transfers (EFT) only. Instant Money or cash-send services are untraceable and are the primary tools for scammers.

Check the Price

If the price is too low for the area, it's likely a trap. Research average room rates in the neighborhood first.